Our approach quantitatively crosses segments and need states to develop richly detailed Demand
Landscapes. We leverage the data to identify 'where to play', develop bespoke strategies for 'how to
win', provide stretch opportunities and assess areas to ignore all to ensure your brand is primed
for growth.
Key answers to
questions include:
- How do we match a portfolio of brands to the right target
customers at the right times?
- Who do we target with our latest product innovations?
- How do we better understand how our current portfolio is matching
customer demand?
- How do we ensure we can continue to defend our market
share?
- Where do we have the permission to stretch into?
- Where does our competition excel and where are threats
emerging?
- What are the emerging needs that are going to drive the market
moving forward and how do we capitalize on them?
Our approach is
tailored specifically to the business question and client need, often leveraging these four
stages:
- Discovery and Framing: Alignment with
stakeholders on objectives and in-going hypotheses, key areas to explore, immersion into
existing research and external sources as needed, and determination of all research
needs.
- Quantitative Segmentation and Need States
Development: An online survey of customers to identify segments which will then be
crossed with quantitatively derived need states to develop the Demand Landscape. The Demand
Landscape is then richly profiled and sized to identify the largest opportunities to pursue
across target segments within priority need states.
- Synthesis and Activation: All inputs are
collated into a comprehensive Demand Landscape map that identifies where your brand(s) has a
right to play. Strategies are then crafted that allow your organization to retain market share
and expand into areas of growth. Action plans are shared and refined in an interactive,
cross-team Activation Session.